Southside Diabetes, a leader in providing
patient-centered, comprehensive diabetic care is currently seeking a Medical Assistant.
This is NOT a remote position.
Title: Medical Assistant (MA)
Schedule: Tuesday-Thursday, 7:45am-5:45pm
Position Summary: Located in Franklin, VA, our healthcare team is currently seeking a Medical Assistant who is a team player, dependable, outgoing with a positive attitude, and customer friendly. Our staff members are vital to the success of our clinic. We strive for outstanding customer service and expect the faces of Southside Diabetes to be patient and welcoming.
About: Southside Diabetes is comprised of a team of professionals providing holistic healthcare for adult
diabetics encompassing mind, body, and soul. Our treatment plans focus on teaching with enhancements
for medication, nutrition, health, and wellness. We also specialize in insulin pump therapy and continuous
glucose monitoring.
Responsibilities and Requirements: The duties and responsibilities of a Medical Assistant involve
serving as a liaison between patients and healthcare professionals, including the following.
- Work closely with patients to understand their healthcare concerns and needs
- Assist patients in understanding and navigating their health insurance policies
- Assist patients with appointment scheduling, referral processing, answering phones, and collecting money owed
- Prepare patients for examinations and procedures
- Collect and prepare laboratory specimens and perform basic laboratory tests
- Record patient information such as vital signs, medical histories, and symptoms
- Assist providers during examinations and procedures
- Administer injections or medications as directed by providers
- Ensure cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment
- Communicate effectively with patients and team members while maintaining confidentiality
- Maintain work operations by following policies and procedures
- Communicate effectively with healthcare providers and clinic staff
- Ensure patient confidentiality and uphold patient privacy rights
- A team player with excellent interpersonal skills
- Outstanding organizational and multi-tasking skills
- Other duties as assigned
Benefits:
- 4-day work week (Mondays off)
- Paid time off
- Sick leave
- Cell phone allowance
- Discounted retail products
- Professional development opportunties
Please note – we do not offer health insurance.

