Offering telemedicine to new and existing patients.
Distance, childcare, time off from work, and family commitments are just a few of the barriers that make it difficult to seek the level or frequency of healthcare you desire. Telemedicine is an evidence-based option to help you successfully bridge the gap between the level of care you have and the health you want.
Diabetes Device Portal Links
If you currently use a diabetes device, such as an insulin pump or sensor (continuous glucose monitor), please click the appropriate link below to create an account if you have not done so already. Write down your username and password; you will need them to pair with our clinic for select devices. We are not able to link with glucometers.
On the day of your telehealth appointment:
- You will join the visit at least 15 minutes early using the text or email link sent from athenahealth. The link is secure and HIPAA-compliant. No additional software or downloads are needed.
- You will start the visit with our medical assistant. She will confirm your medications and any additional information you entered via the Patient Portal.
- You will remain in the visit as the medical assistant exits. Your healthcare provider will then join the appointment.
If you have any difficulty joining the visit, or need the telehealth link resent, please contact the office 757-659-9903 ahead of your scheduled appointment time.
Request a Telehealth Appointment
Please ensure your contact information is accurate, including your phone number(s) and an email address. You will receive an invitation to our Patient Portal via email. Here, you will complete the paperwork for your initial visit at Southside Diabetes.
Contact Us
Office
Southside Diabetes
1337 Armory Drive
Franklin, VA 23851
Hours
Tues - Fri: 8-5pm
Sat, Sun & Mon: Closed
Phone
(757) 659-9903
Fax
(833) 471-5922